Join as a Front Desk Receptionist

Position Type: Part-time to Full-Time, In-Person - weekday (daytime & evening) as well as  weekend hours available. 

Hourly: $25 - Benefits: 40 hours of accrued sick leave– 1 hour for every 30 hours worked. Additional benefits to be discussed after a 4 month trial period. 

Position Overview

The Front Desk Receptionist is an essential part of the Clarity Health + Wellness (CHW) team, helping create a warm, professional, and organized environment for therapists, members, and clients. This in-person position supports the daily functioning of the office by managing room bookings, greeting clients, maintaining the cleanliness of shared spaces, and assisting with administrative and communication tasks.

The ideal candidate is reliable, detail-oriented, and comfortable balancing multiple responsibilities in a calm, supportive setting.

Key Responsibilities

Room Scheduling and Therapist Support

• Oversee and maintain all room reservations for partners and members to ensure efficient space utilization.

• Track and report on room usage, attendance patterns, and any notable client or therapist concerns to management.

• Conduct regular hourly room checks to reset spaces, maintain cleanliness, and document any issues or maintenance needs.

• Manage suite access systems, including pin code updates and basic troubleshooting.

• Process and track room reservation charges on a regular basis.

• Coordinate with management regarding scheduling updates, space usage, and facility or maintenance needs.

Client Support and Reception

• Greet clients and provide assistance with check-in, directions, and general inquiries.

• Help clients access the suite and navigate the space comfortably.

• Support the client registration team by assisting with forms, payment updates, and insurance information as needed.

• Maintain confidentiality and uphold Clarity Health + Wellness’ commitment to client privacy and professionalism in all interactions.

Administrative Support

• Receive, sort, and distribute incoming mail, deliveries, and faxes in accordance with office procedures.

• Handle and securely file sensitive documents, maintaining compliance with privacy and confidentiality standards.

• Maintain inventory of office, kitchen, and hospitality supplies, restocking and placing orders as directed by management.

• Manage daily tasks and priorities using the designated task management system, providing regular progress updates to the operations team.

• Monitor and respond to internal communications throughout the day to support smooth office operations and team coordination.

Facility and Vendor Coordination

• Track and report general office and facility issues, ensuring timely communication and resolution.

• Report facility, maintenance, or equipment concerns promptly to the Community, Office, and Client Experience Manager.

• Coordinate with cleaning staff, building management, and external vendors as directed.

• Monitor appliances to ensure proper function, cleanliness, and presentation.

Who You Are

• Experience in administrative, hospitality, or healthcare settings is preferred, but genuine reliability and care are essential.

• Reliable, caring, and committed to creating a welcoming and organized environment for clients and therapists.

• Attentive to details, from a tidy waiting area to thoughtful interactions that foster calm and comfort.

• Communicate clearly, professionally, and with empathy.

• Able to manage multiple tasks in a fast-paced environment while staying composed and focused.

• Collaborative, flexible, and respectful in working with others.

• Resourceful and proactive in solving unexpected issues.

• Bring professionalism and warmth to every interaction.

Schedule & Work Environment

• This is a Part-time to full-time, in-person position based at Clarity Health + Wellness.

• The role requires consistent on-site presence during business hours.

• Will be HIPPA trained 

The Front Desk Receptionist works closely with the Community, Office & Client Experience Manager, Operations Director, and collaborates with CHW partners, members, and clients to ensure the office runs smoothly.